ust wanted to post the answer I received from support.
You may completely uninstall VMware Tools by following the below steps:
Power on the Windows virtual machine.
Click on Install/Update/Reinstall VMware Tools, Skip this steps if it says Cancel VMware Tools installation.
From the Windows desktop screen.
Press Command+R key on the keyboard.
Type cmd in the 'run' Window and press open.
Type the below command:
Type D: and press enter
Type setup64.exe /clean and press enter
Note: If you have a 32bit Windows OS, type setup.exe /clean, press enter.
Click Yes when prompted and follow the onscreen instructions.