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VMWare Workstation 12.x 3D Graphics Issue on Windows 10 Host with Windows 7 Guest

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When using VMWare Workstation 12.1 on my new Windows 10 machine to run a Windows 7 guest from my old windows 7 host, I encountered a 3d graphics acceleration issue:

 

When 3D Graphics Acceleration is switched OFF in VMWare Workstation 12.1.1 build-3770994 Guest Display Settings:

 

In the Windows 7 Guest, the Aero troubleshooter reports,

"Video card driver doesnt't support Aero effects

    the current video card driver isn't compatible with  the Windows Display Driver Model

    (WDDM)

 

    Update the driver for your video card"

and fails to correct the problem.

 

When 3D Graphics Acceleration is switched ON in VMWare Workstation 12.1.1 build-3770994 Guest Display Settings:

 

In all Guests, as I discovered, including Windows Vista, 7 , 8, 8.1, Server 2008R2 crash with the following error:

 

VMware Workstation unrecoverable error: (svga)

 

Exception 0xc0000005 (access violation) has occurred.

 

DxDiag reports:

 

Display Devices

---------------

          Card name: NVIDIA Quadro P3000

       Manufacturer: NVIDIA

          Chip type: Quadro P3000

           DAC type: Integrated RAMDAC

        Device Type: Full Device

         Device Key: Enum\PCI\VEN_10DE&DEV_1BB8&SUBSYS_224C17AA&REV_A1

      Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

Device Problem Code: No Problem

Driver Problem Code: Unknown

     Display Memory: 22368 MB

   Dedicated Memory: 6081 MB

      Shared Memory: 16287 MB

       Current Mode: 2560 x 1440 (32 bit) (60Hz)

       Monitor Name: Generic PnP Monitor

      Monitor Model: P27

         Monitor Id: LEN60E3

        Native Mode: 3840 x 2160(p) (59.997Hz)

        Output Type: Displayport External

        Driver Name: C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_45c734da6418705e\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_45c734da6418705e\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_45c734da6418705e\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_45c734da6418705e\nvldumdx.dll

Driver File Version: 22.21.0013.8229 (English)

     Driver Version: 22.21.13.8229

        DDI Version: 12

     Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1

       Driver Model: WDDM 2.2

Graphics Preemption: Pixel

Compute Preemption: Dispatch

           Miracast: Not Supported by Graphics driver

Hybrid Graphics GPU: Discrete

     Power P-states: Not Supported

  Driver Attributes: Final Retail

   Driver Date/Size: 16/05/2017 01:00:00, 885216 bytes

        WHQL Logo'd: Yes

    WHQL Date Stamp: Unknown

  Device Identifier: {D7B71E3E-58F8-11CF-3F54-41021BC2DB35}

          Vendor ID: 0x10DE

          Device ID: 0x1BB8

          SubSys ID: 0x224C17AA

        Revision ID: 0x00A1

Driver Strong Name: oem30.inf:0f066de3f8b2668f:Section268:22.21.13.8229:pci\ven_10de&dev_1bb8&subsys_224c17aa

     Rank Of Driver: 00D10001

        Video Accel:

        DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeVC1_D2010  DXVA2_ModeVC1_VLD  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeHEVC_VLD_Main  DXVA2_ModeHEVC_VLD_Main10  DXVA2_ModeMPEG4pt2_VLD_Simple  DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC 

   Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

       D3D9 Overlay: Supported

            DXVA-HD: Supported

       DDraw Status: Enabled

         D3D Status: Enabled

         AGP Status: Enabled

           MPO Caps: Not Supported

        MPO Stretch: Not Supported

    MPO Media Hints: Not Supported

        MPO Formats: Not Supported

 

          Card name: Intel(R) HD Graphics P630

       Manufacturer: Intel Corporation

          Chip type: Intel(R) HD Graphics Family

           DAC type: Internal

        Device Type: Full Device

         Device Key: Enum\PCI\VEN_8086&DEV_591D&SUBSYS_224C17AA&REV_04

      Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

Device Problem Code: No Problem

Driver Problem Code: Unknown

     Display Memory: 16415 MB

   Dedicated Memory: 128 MB

      Shared Memory: 16287 MB

       Current Mode: Unknown

        Driver Name: C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_588ee7db0040be5b\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_588ee7db0040be5b\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_588ee7db0040be5b\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_588ee7db0040be5b\igd12umd64.dll

Driver File Version: 21.20.0016.4627 (English)

     Driver Version: 21.20.16.4627

        DDI Version: 12

     Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1

       Driver Model: WDDM 2.1

Graphics Preemption: Triangle

Compute Preemption: Thread

           Miracast: Supported

Hybrid Graphics GPU: Integrated

     Power P-states: Not Supported

  Driver Attributes: Final Retail

   Driver Date/Size: 09/03/2017 01:00:00, 94226920 bytes

        WHQL Logo'd: Yes

    WHQL Date Stamp: Unknown

  Device Identifier: Unknown

          Vendor ID: 0x8086

          Device ID: 0x591D

          SubSys ID: 0x224C17AA

        Revision ID: 0x0004

Driver Strong Name: oem61.inf:5f63e5348c960166:iKBLD_w10_DS:21.20.16.4627:pci\ven_8086&dev_591d&subsys_224c17aa

     Rank Of Driver: 00D10001

        Video Accel: Unknown

        DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeVC1_D2010  DXVA2_ModeWMV9_IDCT  DXVA2_ModeVC1_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeH264_VLD_Multiview_NoFGT  DXVA2_ModeHEVC_VLD_Main  DXVA2_ModeHEVC_VLD_Main10 

      Deinterlace Caps: n/a

       D3D9 Overlay: Unknown

            DXVA-HD: Unknown

       DDraw Status: Enabled

         D3D Status: EnabledHardware acceleration is either disabled or not supported by your video card driver, which could slow game pe

         AGP Status: Enabled

           MPO Caps: Not Supported

        MPO Stretch: Not Supported

    MPO Media Hints: Not Supported

 

 

 

        MPO Formats: Not Supported

 

 

So I decided to upgrade from 12.1.1 to 12.5; however there is still an issue, that I discovered, being a mineSweeper addict.

 

With 3D graphics acceleration ON, all appears good...

 

...until MineSweeper is started...

 

... then the VM freezes solid - no mouse, no keyboard,

even Workstation 'Power Off' has no effect,

even 'End Task' on the vmware-vmx.exe has no effect

 

Only shutting down the host machine kills everything.

 

With 3D graphics acceleration OFF, no Aero on the guest and no MineSweeper either, it terminates with

the message, "Hardware acceleration is either disabled or not supported by your video card driver, which could slow game performance. Make sure you have the latest video card driver installed and that hardware acceleration is turned on."

 

Catch-22. I'm stumped. This is very much a backward step as my Win7 guest was working just fine with Aero and MineSweeper on my Win 7 host.

So can anyone suggest a fix?


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