I have created a Helpdesk role for our helpdesk people to be able to log into vCenter and perform a few simple tasks - restart, shut down, and power on a VM, take a snapshot, and interact with the console.
Everything works as I expect in both the full client and the web console except opening the console. It is grayed out in the web console. If I log the user into the full vCenter client, console access works fine. I'm creating an SOP for them to perform a few tasks with these permissions, and I'm scratching my head on this one. Tried and failed in both Firefox and Chrome.
VCSA 5.5.0.20200 (Build 2183109)
Any ideas?